[Code of Federal Regulations]
[Title 28, Volume 1]
[Revised as of July 1, 2004]
From the U.S. Government Printing Office via GPO Access
[CITE: 28CFR35.172]

[Page 528]
 
                    TITLE 28--JUDICIAL ADMINISTRATION
 
                    CHAPTER I--DEPARTMENT OF JUSTICE
 
PART 35_NONDISCRIMINATION ON THE BASIS OF DISABILITY IN STATE AND LOCAL 
GOVERNMENT SERVICES--Table of Contents
 
                     Subpart F_Compliance Procedures
 
Sec.  35.172  Resolution of complaints.

    (a) The designated agency shall investigate each complete complaint, 
attempt informal resolution, and, if resolution is not achieved, issue 
to the complainant and the public entity a Letter of Findings that shall 
include--
    (1) Findings of fact and conclusions of law;
    (2) A description of a remedy for each violation found; and
    (3) Notice of the rights available under paragraph (b) of this 
section.
    (b) If the designated agency finds noncompliance, the procedures in 
Sec. Sec.  35.173 and 35.174 shall be followed. At any time, the 
complainant may file a private suit pursuant to section 203 of the Act, 
whether or not the designated agency finds a violation.